Anam Anjum does not generally offer returns or exchanges for products delivered as described. Returns are only accepted for defective items, which must be reported within 48 hours of receipt with proof of damage. The customer is responsible for all shipping and customs charges for returns to Pakistan
Defective Items: Must report within 48 hours with order details and photos/videos.
• Approval Process: The brand investigates the item before offering a refund or replacement.
• Shipping Costs: The customer pays for return shipping and any applicable duties.
• No General Returns: Items that are not defective cannot be returned or exchanged.
• Color/Texture Disclaimer: Slight variations due to screen resolution or handmade nature are not considered defects.